To provide the highest possible quality of people and service in our field. To do everything possible to meet our customers' needs in a timely, courteous, and helpful manner. To always remember that our customers are our life's blood and our reason for existence, that serving them is not an imposition on our time; it is the reason we are here. To make a fair and reasonable profit so that the Company can continue to exist.more...See more text
Frustrating. I dealt with the Owner of the company on a job where i needed him to match their competition at $10 lower than his price. He flatly refused, stating 'service was their difference'. When i said i needed him lower for policy, he threatened to 'call the truck back to the depot'. Certainly not the attitude that lends to long-term relationships. I won't be calling Murray's again anytime soon.
