As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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I have no idea how they’re still in business. Their communication sucks, their customer service representatives have no idea what sucking on, and they can’t adapt to anything not in their “system”.
Local phone numbers are listed but when you phone the local office, you are directed to 1-888-744-7123 which is the call centre in Moncton New Brunswick apparently. When that number rings we waited up to an hour to make contact. Trying to get information from Purolator is like getting blood from a stone. We are trying to get informmation about tracking a package LARGEONE they picked up on January 29, 2021 and it is almost a month and they cant seem to track it.
