Lied to and stolen from by this dealership. Go someplace different.
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Lied to and stolen from by this dealership. Go someplace different.
If I could rate them a zero I would. Had work done to our new vehicle and they managed to put deep scratches in both rear doors from leaning on them. The interior headliner was covered in grease and they took a brush to the hood. After complaining multiple times about the sloppy workmanship they half ass cleaned the interior and buffed the scratches. Paint is still damaged and easily seen. It I complained to the service manager Norman Mercier about the problems and he said he would do nothing
Was looking for a neutral safety switch for my truck, tried the local shop Grove Dodge $539.00, called a few shops in Edmonton, all had lower pricing only $400 from Great West, will never shop Grove Dodge again, how do you justify $139.00 difference in the same part, shameful
I went and saw Dennis Mitchell at Grove Dodge and i would totally recommend him and Grove Dodge to anybody looking for a new vehicle! I will be back for my next truck for sure!
1. Look at the reviews on Google. 2. If you go to any dealer website in the Edmonton area you can contact managers directly by email. They list no Managers/personnel. 3. Other dealerships know all about Grove Dodge and help even more while apologizing for giving Dodge a bad name. Poor hiring practices, poor training program and improper Management. I live in Spruce Grove and will go anywhere else to get service and parts. I strongly suggest you do the same and save yourself the headache.
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