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I find the proprietor to be forthright and knowledgeable. he has provided repair service for our sewing machine, lawn mower, and chain saw. When I read some of the other reviews, I do wonder how complicit the writers are in rousing an abrupt response from a business owner who has no patience for entitled behaviour or other such nonsense. I will return to BJ's with more business when required.
Took a chain saw in for repair - the clutch was jammed/stuck. Picked it up and I asked if it now worked good - I was told they didn't start it, because they were only told to free-up the clutch, not to make sure it worked... Are you kidding me ! DO NOT take anything to this place for repair. Very rude.
They charged double for parts listed online at retail and gave no quote for additional work. The plug was not replaced. They quoted that work will be complete in one day, two tops, but I never received the mower back for ten days. For the amount you would pay for a tune-up and cable at this shop, you would be better off buying new.
No estimate given, just states he's completed what you described,rude rude wouldn't start and stop the mower to show it works un less I go around the block to see it (I can see the mower I the shop out back from reception) but still demands I go around,no ill stand here I can see it just start and stop, finally hehas a guy do as I requested His work from last year was shoddy so that's why I was here to fix his work UT again rude Used the mower4 to 5times only since he worked on, worst service
Really wish I had checked customer reviews prior to taking my pressure washer into BJs. Didnt fix the pressure washer at all - in fact gave it back to me in the exact same condition it went in. Apparently he doesnt fix pumps, but of coarse he doesnt tell you that up front, otherwise he cant bill you $100 to say he cleaned the carburator. Had to take it elsewhere to get the actual repair completed. Hung up the phone on me when I asked for my money back. Dont waste your time with this guy.
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