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Since taking over ownership March 2016 the new owners have had amazing customer service and great advice. They have the best prices in Nanaimo and get the job done fast.
Writing this review from my IPhone that Cameron just fixed today. Great service, competitive prices (it's not going to be cheap anywhere you go), and phone looks brand new.
Rave to Mobile Cellutions. After calling around town to find someone to replace my shattered phone screen they were the first to respond.....some places I could not get through to no matter how many times I called. AND from the places I did hear from they were $50-$70 less. Was fixed within the hour. Couldn't be happier!
Worst company I've ever dealt with they never returned any of my phone calls and then couldn't fix my unit then they tried to charge me for service stay away from this company !!!
Poor customer service and communication.
Took my phone to Black Apple after using Mobile Cellutions. Found out I was missing several screws as well as gaskets. Then to top it off now my phone is ghost clicking icons making it unusable. If you want more problems then you went in with then surly check out Mobile Cellutions
Had my screen replaced but now the keyboard doesn't work properly and the camera cut out. Took it t
The guys were nice enough. However, they were not very professional. It took a week for my phone screen to be repaired because of back ordered part. This is understandable, but some correspondence and/or updates would have been appreciated so I didn't have to keep physically going there to check. Bottom line, the work got done for a decent price, but the customer service element is lacking.
This business was recommended to me after my iPhone had succumb to water damage. I left my phone with the guy, was told to come back numbers times and wasn't ready (extremely inconvenient!). When it was finally ready he showed me the unrepairable phone from behind the counter and didn't even give it back. I was in the process of moving and contacted him once settled and was only then told of his 90day abandoned phone policy. WHAT?! Now I'm paying for a phone I don't even have. Not happy
I received incredible service today at Mobile Cellutions! Thought my phone was un-revivable, but to my delight John persisted and fixed it. As it didn't need any replacement parts, he even gave me the service for free, regardless of the labour he put into it. I'll definitely go back:)
Great service - inexpensive and generally timely. Support these guys.
These guys saved the day. They were friendly, professional and very excited about their new store. I was overjoyed with the service.
This was the worst experience I have had in my life dealing with a company. They were very unprofessional, very rude, and hardly answered the phone and NEVER returned my calls. I was stuck dealing with these people for over a month as they took so long to repair my phone, then when I got the phone back it came with problems it never had before!
Very unreliable
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