A Plus Florist Ltd

So disappointed.My sister sent me an arrangement for my birthday.Ordered via Internet from UK.It arrived November 4. I received what looked like an arrangement that had been made up earlier in the week for Halloween.The arrangement was in a pumpkin shaped vase.The roses in the arrangement were already passed their prime when it was delivered(scarred & wrinkled with black hard edges)and some of the gerbera daisies were done by the morning of Nov 6. 2 days & it is really ready for the garbage!

Excellent delivery flower shop! Call direct.

A Plus Florist (Tom) made a timely delivery of a bouquet of beautiful flowers to my wife. I was originally disappointed with an order miscommunication, as the image on the FTD website is very misleading. I contacted A Plus directly and they promptly and generously solved the issue. A real "stand-up" business and excellent flower arrangements! I would recommend them again, but definitely call them direct and avoid the online "wire service" FTD. A+ Service. Thank you!

I'm sorry but I h...

I'm sorry but I have experienced the worst customer service ever with this florist. First they delivered the flowers 6 hours later than the promised time(6:30pm). When I called customer service (of PFD) to complain, they promised to give me a full refund, and I was told that I did not have to return the flowers. However, A Plus Florist insisted that I needed to return the flowers the next morning, otherwise they would charge me again on my credit card. I told them that I had work the next day, but they didn't care at all. After I gave customer service a call again, the representative assured me that A Plus Florist doesn't have access to perform any charges, and told me to ask the florist to contact them if they have further concerns. I did as I was told, and the florsit just straight up told me that they already charged me again. This whole incident and their attitude towards customers are both extremely ridiculous. I cannot imagine anything worse than this. Also, the flowers are not as pretty as they look on the website. Therefore, I highly recommend everyone not to ever visit this florist and choose any other one instead. This is a really honest experience and review. Hope it is helpful.