Visions One Hour Optical is 100% B.C. owned and operated and proud of it! We opened our first location in 1988, in Victoria B.C. Since then we have been proud to expand to our current 10 locations. We believe our success can be attributed to four things; great service, selection, value, and most importantly, our professional Opticians are second to none. Each of our Super Optical Stores offer over 1500 quality frames to choose as well as a wide array of lenses which are fabricated by our lab technicians, in our in store Optical Laboratories. Together this is an unbeatable combination allowing us to provide quality eyewear at better pricing than the American chain stores. Since we craft our eyeglasses in our in store laboratories, we can produce most orders in about an hour with impeccable quality control each step of the way. By not having to send your eyeglasses to a distant lab for processing we are able to save our customers both time and money.Giving back to the community has always been important to the Directors of Visions One Hour Optical. Visions One Hour Optical gives back through many corporate donations to local events and charities. Visions has sponsored Canuck Place, local sports teams, and been part of the popular food bank and Christmas tree programs. Visions is also proud to support third world eye care programs by donating new eyeglasses. The ten locations of Visions One Hour Optical are also donation points for used eyeglasses, which also go to the third world, giving needy people the gift of sight.more...See more text
Really disappointed in Visions. Was a loyal customer both for eye exams and glasses. Booked an appointment by phone, confirming the cost of the exam. When I arrived for my exam, they attempted to charge me nearly double. $95 instead of the $50 that I had confirmed. I politly explained that I had confirmed the cost when I booked - nobody had called me to inform me of the change (and save me the hour drive each way). Shady!!! I will encourage friends and family to take their business elsewhere.
This place wasn't too bad at first, but my opinion has worsened. One year ago I bought glasses here, and they were very good and efficient. Then a few days ago they phoned me to say that they had made an appointment for me, and since I didn't show up they would be sending me a bill for $25. I never made an appointment and they never told me until after it was past. I am not going to pay the $25, and if they pursue it we will let a court decide!
I had my sunglasses fixed for free! My wife and I have given them our business many times, and every time we have received excellent service from very friendly and knowledgeable staff.
