We hope that your online visit to our new site has been pleasant and informative; we hope to give our customers the same attention and experience online as they would receive during a visit to our dealership.
The worst experience I have ever had. Went with my wife to look at vehicles. Multiple people sitting in the newly renovated building, offices chatting, on phones and drinking coffee. Not a single person came to acknowledge the fact that we will be with you shortly. Walked around for a good 35 minutes and walked out. Showes how bad customer service is here. Went to White Rock Honda and bought a vehicle and then Open Road Toyota for another. Will never go back to Pearce Arch Toyota and wouldn't re
Open road Toyota needs Much better service once a vehicle is sold feel like I’ve been left out to dry after my new vehicle purchase. Service managers are a joke no care at all for the customers even if the considered issue was done by their hands or on their property you will receive the short and of the stick along with no call backs and no sympathy very disappointed Toyota experience came for quality, reliability and top resale value. Honestly feel like I didn’t get any of it. Upon purchase of
I would not recommend this dealership. I do not feel they are ethical, as well as all the vehicles are extremely over-priced. I bought a vehicle from them, and the second day after purchasing it, I took it to top-up the gas tank and the service person at Petro-Canada told me it had NO OIL! This was not a good sign for me, and there were other problems with the vehicle. There was a good chance the vehicle was a lemon, with a defective oil-leak problem that would cost $5000.00 dollars to fix.
Exceptional service. Bright clean and very 'positive' atmosphere. Everyone wears a sincere smile and makes you feel part of the family. I like that. Courtney the best concierge ever! She's pleasantly hospitable, appreciates the clients time and is thorough as a communicator. If there are delays she relates them respectfully. Peace Arch Toyota is the most exceptional and professional auto dealership I have ever encountered. Kudos to all the staff from me and my dog Finnigan. 5 stars?
I love my local toyota dealer! Marrianne is my favorite in service and all my family buys from Kamal.
It feels different just walking in than other car dealerships. Everyone is very nice.
