We are pleased to note we received excellent service from Tyler. He described the features of the dishwasher and range hood thoroughly. Importantly, he asked questions to determine exactly what our preferences and needs were for these appliances. A pleasant and professional salesperson.
Everything aside, customer service & satisfaction begins and ends with the person assisting you. Ana, my sales consultant, was that person. Beyond being knowledgeable, she is first a genuine caring person who is very approachable. She has the ablitity to make you feel appreciated, & in turn you feel a connection very quickly.
Ask for Ana and share the same experience.
Very professional and patient sales person. Definitely go back! Also they called same evening for a claim/defect on existing furniture. Very pleased with that!
Melissa was excellent and patient while we tried out new beds. She was methodical in leading us around, had in-depth product knowledge, and tailored our visit to our needs and to the assessment she conducted. We appreciated her taking the time needed to come to agreement on our final choice. Thanks Melissa:)
Rex our Sales Manager was very knowledgeable and answered all our questions. He was very patient and understanding with this entire process. We had a great experience!
We had an excellent experience at Dufresne. Mat was extremely knowledgeable and helpful with our pkientire kitchen package. Very competitive pricing also. Would head straight there again for appliance purchases.
Lovely young woman helped me find the perfect lamp. I had looked in five different stores but couldn’t find what I was looking for. I brought it home and it is perfect. I like that she offered her services and then let me browse by myself. Very nice customer service and sales person! Thank you.
From the second we walked in and were greeted, there was a different kind of atmosphere than other stores we had visited. It felt like they werent worried about making the sale but trying to help us find what was best for us. Jillian was so accommodating and insightful. Her product knowledge was incredible and really helped make a difficult decision easy to make.
Parce et was an excellent salesperson. She was extremely knowledgeable about the products and the various warranties. She was also very well-versed in how to help me apply for credit. Such a positive uplifting experience.
Will return as I have always enjoyed the quality just not being attacked at the door by sales personnel. Learnt to bring a neighbour as decoy for them to follow around store so I can look around then if/when I need help I know just to find him
