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I love the variety of classes and staff/instructors are very friendly. This is a great gym for me and I have seen progress in my fitness goals...thanks Shapes!
Cancellation policy sucks. I’ve been a member since 2018 (long past my one year contract) and they charged me an additional three pay periods after cancelling.
They only care about money. Do not sign a contract with Shapes. If you ever want to cancel they make you still do 3 more payments before youre free. Forgot to switch my payments to my new bank account, got nsf fee from bank AND $25 fee from shapes, PLUS membership suspended, PLUS was double charged the regular membership fee and Im stuck with 3 more payments until I can be done with this poor excuse of a company. Ps who charges $25 fee on a $14 payment?? Ridiculous.
Shapes only cares about money and not the safety of the clients.I had to click 1 star in order to continue this or there would be no stars.
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.