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In the beginning, they performed well, especially with regard to technical knowledge. I purchased thousands of dollars on a complete water treatment system and also ductless splits. After they had my money, customer service became terrible. Today I was charged nearly $500 for a major component that had failed in the water treatment system, 18 months old!. A part that should have been galvanized to protect against corrosion. This business does NOT honour it's highly advertised warranties.
Just needed a few things to replace faucet and tub spout in the bathroom. Lady was great to deal with. Only issue was one if the fittings was opened, no big deal, but the missing the tubing insert was missing. I returned the next day for a few other things and rather than return it I would just get the 5 cent insert. Dealt with a dark haired lady this time who insisted I should have brought the fitting in with a tone and refused to even sell me one. Unbelievable!
We have used Oromocto Plumbing twice in the past several weeks. One job was an emergency and the other was an upgrade. In both cases Jason was the plumber and did exceptional jobs. Quiet, professional and cleaned up in both cases. The first time they responded within two hours to the emergency allowing us to continue with a planned trip the next day. The upgrades were done efficiciently and both jobs were priced very well. Thank you Oromocto Plumbing and Jason
Terrible service!! Once they sell the product, they ignore your service calls. Installation was a rush job. They do not even come regardless we called for a check on the unit.
Great staff. Knowledgeable and friendly!
My problem was years ago but it looks like things have not improved. Their guy checked my broken foot valve and put it back down into my well (I did not know any better at the time). Had to get someone else out who immediately replaced the foot valve and fixed the problem. Was refused any sort of refund. Have not dealt with Oromocto Plumbing since.
Terrible service and unreliable..once they come to your house..they will be back to fix their own mistakes...i have never dealt with such an incompetent bunch of people. Im surprised this business is still open.
I had called and was very clear that i needed to trace pipes under the concrete in my garage as i did not know where they exited footing so it could be hooked up to house septic so i can install bathroom in garage.The poor serviceman caught in middle shows up with a snake and in no way is it possible to follow a snake underground.I needed the transmitter so it could be followed and i could dig up pipes outside.Very dissapointed to be charged for a service they do not carry the tools for and to b
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