Nails Rushed. Poor communication. Facial was garbage. Didnt give a tip for terrible service and was asked at the end after payment, no tip? Like how dare you.
I go to Yen every two to three weeks, and have forever since it opened. I thoroughly enjoy each experience I have with that team. Yen and each of the pedicure gals are great. Cannot imagine going anywhere else.
I always have a great pedicure here. Other places rush..not at Yen nails. I am usually a walk in and never have to wait long. Also...very affordable. Thanks Yen and girls for great service.
I live in the area and decided to finally give them a try. I was going on vacation in a few days and needed to fix a nail that had broke and I also wanted a mani and pedi. The girl at front desk doesn't smile and isn't very friendly, so not a warm welcome. I had made an appointment and did not have to wait. The girl who helped me was very sweet and we tried our best to communicate with each other but some things got lost in translation. First off, the nail they "repaired" was acrylic when I asked for gel, it looked ugly and mis-shapen, and it ended up breaking off later that night...so I had to find another salon to fix it last minute. I didn't want to take a chance going back there only to have it break off again. Also, I asked for an eyebrow tint and the lady started waxing my brows instead...I just left it alone and paid for it anyway. The pedi was okay but I felt they could have done a better job with my callouses. The best part was the foot massage. I will never go back and will not recommend this place. Definitely disappointed:(
