It is very upsetting that :I was told to remind the Pharmacy ONE WEEK PRIOR to refill my medications/Unfortunately , there are MANY/ When I call, standing beside the phone for listening about COVID RESTRICTIONS- FINALLY, asked to punch in the medication//s/ CODE/!!! I would appreciate it, if someone bother to advise how to make this call easier and properly.!!Last time I was told in an unfriendly manner, that I FAILED TO CALL AHEAD!! I am 90 years old, driving from the other side of town