Lisa Egan deftly guided me through the process of getting a new condo insurance policy. After our condo was heavily damaged by water and our former insurer refused to help, I was intent on getting things right this time. Lisa answered my questions thoughtfully. Lisa told me exactly what documentation she required to insure our boat. Throughout the process I felt personally cared for and protected, which is just what one wants from an insurance company. I recommmend her strongly.