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  • Jeans Retail,
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Hanmer Valley Plaza, Hanmer, ON P3P 1P7
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Ratings & Reviews - Billie Jeans

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    anessandra
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    RUDE!!!!!!!!!!!!

    I have shopped in this store a few times as it is very out of my way, I live in Sudbury, but this morning I was looking for a Black Karv shirt for my boyfriend for christmas and was willing to drive out there to take a look, so I decided to call the store and ask them their business hours. The sales girl that answered the phone was EXTREMELY RUDE, the only one question I asked was " could you please tell me your business hours" she replied 10-9m I proceeded to ask if that was all week and what kind of hours on weekends. and she told me she " didnt have time she was busy" REALLY....well you wont be to busy with me as you just lost a customer and a good christmas sale! funny how one simple 10 second question could be answered so rude, if you dont like your job quit, I am sure there are hundreds of people that would like your job and be courtesy thanks very much irate customer

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    anonpjyp
    By

    Customer service is lacking

    I have shopped at Billie Jeans in the past. I thought the service was curt at best. If you could only see the bad publicity this store is getting on FB right now! An acquaintance went shopping, who is a prolific, well-liked, popular and well-known member of the community went shopping and recieved poor customer service. Actually, 'Poor' may be an understatement, but for a store in a low traffic area and only a hand-ful employees should strongly consider customer service training. I used to work in the service industry and if you're having a bad day...suck it up...fake it to make it. Your sales will increase and so will positive word of mouth. BTW, for every good word, at least 5 bad reviews are passed on. In my friend's case, she has over 1,000 friends and contacts on FB. Food for thought.

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