Lube N Go
2.9/5
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1138 King St E, Kitchener, ON N2G 2N4
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Ratings & Reviews - Lube N Go

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2.9/5
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    spsc6902
    By

    Recently I purchased a Lube N Go groupon for an oil and tire change, then called the shop to ask how much extra it would cost for synthetic oil. I was told $20. However, after I arrived I was told it would actually be $40, and was eventually charged about $48+tax. I called the manager to point this out, but he would not acknowledge the mistake made by his employee or offer to rectify it. Too often, I’ve found mechanics give wrong or misleading information about prices. This was no different.

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    jare6713
    By

    Always open and honest to deal with!

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    User174490
    By

    I guess the previous manager of this location wasnt very good at his job, and it sounds like a totally different experience than i encountered, i have nothing but good things to say about the staff and quality of service, i find the employees go above and beyond. and will not take my car anywhere else. if you had a bad experience with previous manager, i strongly suggest giving them a second chance

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    robe3106
    By

    Do not trust these guys I got my brakes done and the tire popped off after 4 weeks two weeks before that I had a goatee Trinidadian guy retorque my car now Now Dave the owner is not responsible because he doesn't is not taking responsibility for his actions they told me I had to pay for it out of my own pocket to get it fixed do not trust these people go to Active Green and Ross just down the road from them they're honest people. To fix my car after went Dave and the mechanic Chris don't go

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    mo3here
    By

    No issues with th...

    No issues with the oil change but stay away from the windshield washer deal. It's seriously watered down, won't remove windshield bug slime in the summer and freezes in your reservoir in the winter. Just waiting to see how much damage has been done to my windshield washer system when this lot thaws.

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    anonpjyp
    By

    I was there today...

    I was there today for the first time and was very happy They have a fast service and there very courteous. I find prices are very good. I will be bringing my kids cars there also thank you very much I was very happy

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    BruceB463
    By

    Don't go to this ...

    Don't go to this place on king st. what a dump and poor service. the whole place is a dirty mess.

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    Business Reply September 16, 2015

    The Manager for that location during the time this review was posted is no longer with the company. Expect the level of service and the cleanliness to be back to our regular standard. Sorry for the inconvenience.

    JakeShen
    By

    Prices are cheap....

    Prices are cheap. But, don't go there unless you are ready to wait hours even for a simple thing like tire swap.

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    Business Reply September 16, 2015

    Same manager as the review above. He is no longer with the company and service levels have been returned. Sorry for the inconvenience.

    EdwardW017
    By

    They have a fast ...

    They have a fast service, and there very courteous. I find prices are reasonable puss they give you discounts.

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