Very happy with the prompt and professional service I received, Jill was awesome and looked after my quote right away, within 24 hours I had everything I needed, good customer service and fair pricing, I am now a happy customer!
been with the company for probably around 15 years, have not made a single claim and still pay more than most, I'm just to lazy to switch companies, customer service is hit or miss
I am very disappointed in the handling of my one accident in 30 years plus of loyalty to this company - and this includes the followup with my assigned agent.
I did have excellent communication from the team leader. That was the only bright spot in this whole situation.