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I encountered a major issue with my sump pump and its drain line. Gerald and Lee answered the call with great satisfaction. Honestly, we are living in a time where things are just crazy expensive. So if that is the case, then make sure you spend it on a company that backs up their work. Mr. Rooter proved to me that they do. Thank you, very much.
Faced with the urgent need for modifications/repairs to our drain stack which had started to leak quite significantly, I searched online for a plumbing service and decided to try Mr.Rooter. A short time later, Service Technician Patrick Jardine arrived, surveyed and assessed the situation, explained a couple of options, and provided a quote. A couple of hours later, the piping mods were completed with proper joints and sealing, and the system tested. Great service and very professional workmansh
They resonded very quickly acessed and fixed the issue.
Excellent service. The office staff was very friendly when calling in to have someone come out. Cory showed up within 2 hrs of calling the office on a Friday night. He assesd the problem, provided a clear explanation as to what the issue was and the solution to fixing it. He gave us a quote to fix our problem. Within 2 hrs our problem was fixed. Drains are running great now even better. He even called back 2 days later to make sure we were good. We recommend Mr.Rooter, and ask for Tech..Cory!
great job was quick and left no mess in the washroom
Over the years, we have had Mr. Rooter address several plumbing issues, both large & small. They have consistently demonstrated excellent service. When you call them, they arrive when they say they will, make an assessment of what is required & then let you know what the costs are before any work begins. However, I have always found that their on-site staff are invariably willing to go that extra mile to ensure that the job is done right the first time & to our satisfaction.
Called up Mr.Rooter for a couple of plumbing issues I was experiencing at my house. They promptly sent over a technician. I forget the fellows name but I was quiet impressed by his extensive knowledge in his trade. Long story short, they fixed the problems, the price was fair and I'll be sure too ring them again if I incur another issue.
I choose Mr Rooter for a recurring issue with my drains, John was very professional and offered me a permanent solution as to which all the other companies did not. Not only did this save me a lot of money but gave me peace of mind. John was clean, professional and very reasonable in price. I highly recommend them and will not use any other company.
Horrible experience. Guys sowed up for 20 mins, did nothing, left a bill for $120. Now I have a plumbing issue AND a bill. Buyer beware.
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