Your premier Audi dealer in Mississauga, Audi of Mississauga is just a short drive from Milton, Georgetown, Oakville and anywhere in the Greater Toronto area. Our motto - easy, efficient and enjoyable - is a reflection of our commitment to make every customer experience feel unique and extraordinary.more...See more text
Buyer beware! Bought a CERTIFIED Audi preowned vehicle from this dealer with only 59kms on it. Less than 4 months and 10kms later the clutch is shot. Audi Mississauga says that it was fine when I bought it and that my "driving habits" must have caused premature wear. Every car I've ever owned over 30 years has had a standard transmission. I've never had a clutch fail before. My vintage 1988 RX-7 is still on its original clutch. Apparently "Truth in Engineering" doesn't apply to an Audi clutch.
Ok
So the wife and I are slowly investigating and researching cars looking to replace our Jeep.
We were picking up our daughter from her friends which is close to Audi of Mississauga on 787 Bancroft
Granted it was 10 - 15 minutes before closing
And we were told that in a straightforward manner and that the sales people were preparing to leave and no one was available
Not that they were with customers
They were getting ready to leave
The receptionist did get someone to print off a spec sheet
But they had no knowledge of prices (need a sales person for that who were too busy shutting off computers and putting on their coats)
So at the end of it we made to feel like we were inconveniencing the staff and should come in to do business at a time that works better for them.
Audis do not necessarily come cheap and that an individual walking in who is prepared to possibly make that kind of purchase is a relationship worth nurturing.
Perhaps a sales person takes the time to talk? Offers to stay late?? At least apologizes claiming company policy or insurance does not allow people on the premises but please let me take your information and I will contact you first thing Monday???
Always be closing, always be closing.
I am not saying I am totally turned of Audi, but there is no way I will set foot in that location for sure having seriously concerns with your definition of customer care and service and give them one of my hard earned dollars.
Mark
