Sheraton Grand Incheon Hotel is located in the heart of the IFEZ (Incheon Free Economic Zone) where you can take full advantage of the global business infrastructure. Situated among the west coast's stunning natural beauty Sheraton Grand Incheon Hotel's proximity to Songdo ConvensiA, Jack Nicklaus Golf Club Korea, Northeast Asia Trade Tower and a 400,00 square meter Central Park make it the perfect venue for events of all size and themes. Moreover, it is only 20 minutes' drive from Incheon International Airport through Incheon Bridge and 40 minutes' drive form Seoul.with 10 banquet rooms on the 3rd and 4th floors, Sheraton Grand Incheon offers multimedia facilities, conference equipment, and high-speed internet connectivity.The dedicated Sheraton staff skillfully handles every detail so your event comes off perfectly. Hold your next event at the Sheraton Grand Incheon Hotel and our professional convention and banquet team will assist your business to perfection.more...See more text
Ok, so we were so excited to receive our Family Package from the Sheraton on the Falls which included a $40 dining card for the Fallsview Restaruant.
Upon arriving at the restaruant I showed the card to the host and he told us that it only applied to a family of "2 adults and 1 child". But, he would give us $20 off our meal if we chose the buffet. I asked how much it would cost for each of us (me and my child) and was told it would be $20 each for the buffet. That, in itself wasn't a bad deal, I thought, after looking at the food selections at the buffet. (Note: the prices are nowhere to be found in writing when you arrive to the restaruant, and its all verbal).
We were brought to a table right next to the window overlooking the falls. What a spectactular view!!! My kid and I were psyched and the waitress came to take our drink orders and sent us on our way to the buffet.
I liked the fish section and some of the salads while my kid got the freshly made raviolli with a white sauce, chicken fingers (dry) and a slice of pizza (tasted frozen). The selection is not even close to the Mandrian's (in quantity and quality). It's really just like any restaruant that is a chain and has a buffet
After dinner we went to the dessert section and the first plate I took had something mushy yucky on the bottom that covered my palm. When I turned it up it was leftover cake!!!! DISGUSTING! A server immediately took it from my hand but didn't bother to get me a napkin or something to wipe it off! GAH!
When the bill came, I was surprised to see it cost $38 for the adult buffet and $18 for the kid's and that even with the $20 off the total came to $48!!!! I went to the manager and explained what the host had said about it being $20 each and was told my information was wrong, but "If you come for breakfast tomorrow, I will do something special for you and your child". ?????? Naw. I think NOT!
Needless to say, this was not the best experience in a 4-star hotel restaruant that we've had and definately not worth the money - even if its in Tourist Trap Niagara Falls and everything is ridiculously overpriced.
