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promised low price in website but after purchase ticket it shows more price on credit card. one type of cheating
Go to their site. Try to book a flight (choose any seat available). Only if you scroll back 5 pages or scroll forward and read the fine print quickly (less than 3 seconds) will you find out that they have charge you aprox. 50 bucks to say (any seat). Complete ripoff
I bought a round-trip ticket, Toronto-Bandung (Indonesia), with Lufthansa-Silk Air and was extremely troublesome. There was no return ticket from Bandung-Toronto even though I had paid through Flight Network. The call center made me wait for a call from their manager, SPENCER, but he never settled the issue and was always unavailable whenever I called. Until the day of my flight, I have no ticket (though I have a valid proof of e-ticket) and they never take responsibility for it.
Cancelled my tickets in mid-flight because they thought its credit card fraud. Never tried to contact me regarding this matter. Only realized this when I came to the gate to connect to my next flight, as a result got stuck in Copenhagen for a day. Now Flightnetwork has taken almost FOUR months to issue a refund, and even then, they refused to pay for my cab and accommodation during my forced stay in Copenhagen. There is no number to speak with a representative either.
I made a mistake on my booking, these folks make it difficult to impossible to get to the right person for resolution. Most can't or won't help and will find a way to charge additional fees for NOT resolving your issue. What a bunch of rude hustlers. Unless you enjoy endless automated menus, fruitless conversations with robotic Indians and protesting unwarranted credit card charges, please buy your travel arrangements from someone else. Same arrangements, just use another vendor.
Flight Network entered the wrong salutation on my flight from the U.S. to Asia. MS instead of Mr. Airline informed me that I would not be able to board with this mistake. Flight network flat out lied to me about contacting the airline to straighten things out. Refused to help me. Would not make the conference call to the airline with me to straighten out the problem. Out sourced phones to India. Zero customer service.I am one week away from flying and in a total bind. Do not use this hack outfit
They will cancel your flights, not tell you that they cancelled them. Then, when you are at the airport, they will flat out tell you that because of a fault in their system, they can't do anything about it and that you should just reorganize your entire trip.
I needed to book a flight to Miami 5 days before boarding. I booked with Flight Network followed by immediately booking a hotel in the Miami area. 24 hours later an e-mail from Flight Network detailed the cancellation of my booking being no longer 'valid'. After calling Flight Network to inquire, they simply stated that someone else had booked I needed to book a flight to Miami 5 days before boarding. Now I'm out $500 in hotel cancellation fees. I won't be booking with Flight Network again
I booked with this company and two hours later had to cancel. First the rep argued and told me I would have to wait thirty days for refund as a business owner I knew this was not the case. She stated she had to talk to her "supervisor" she came back on the phone and said I would receive a refund in 5 business days. One weeek later I have a $1000 on my account. I called this org and was told the flight was cancelled by me? but only half so I have a flight for florida to toronto although I live in toronto. I have been in discussions for endless hours and although I have proof they made an arror (phone records to their office at time of cancellation and no calls to Air Canada) Credit card company can't help either so long story short I have $1000 tickectan't use and they dont care!!!!
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