Had a very early pick up for flight (3.45 am). The driver was very courteous, polite and efficient. Also on time!
Better service than Diamond, who past twice gave been late, have driven off and oddly were $4 more expensive for same journey.
However the call operator needs a little more training for better customer service.
Will use this company again.
14 avril 5am vers l aéroport.
Le conducteur sendormait, a failli ne pas arrêter à la lumière ,sortie pour la 55ème avenue, et il y avait un gros camion qui venait sur notre gauche. Nous avons du crier pour quil sarrête. Pire course de me vie!
Unbelievable... no remorse on thier end. Made it MY fault.
How about zero stars. I called for taxi at 5:02pm from FV Mall where they have a stand located on the other side.5:22 I called back still no taxi.5:36 I'm explaining I have 4 kids with me and they are kicking us out of The Bay store. 5:50pm the taxi arrives takes a look at me and says he's not taking us as we are 5. Leaves me stranded with a 6 month old, 3 year old, 5 year old and 10 year old. No other choice but to walk to Chapters with wailing, frozen kids across a dangerous Blvd in -10 Temps
If you are looking for taxi service in West Island area, I highly recommend Co-op Taxi. You have to call about 5 minutes before your departure time (otherwise the operator will ask you to make another call) and the Taxi comes within 5 minutes. I have been using their service since 2012 for 50+ times and was satisfied with 90% of the service. Most of the Taxis are clean. They accept cards and serve short trips. The operators may not sound friendly, but you'll get your taxi within minutes!