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This is staying on, until someone in their head office can address and meet me in the middle on this issue. I was initially going to have one filling done in may of 2018, but the lady at the front said I had enough dental coverage for the year to cover for two fillings I needed done. Due to this initial statement, I went ahead with getting both fillings done. After the procedure the lady tells me she has bad news and I’m only covered for one filling. Due to their mishap on my initial quote,
I'm had some very positive and some less then positive experiences here.My Dentist is wonderful with daughter.My daughter came for a 'happy visit' and did great with the dentist and hygienist.I've had extensive work done.Some positive, some painful. Staff so suportive, kind and caring.Had some difficulty with billing and understanding my coverage. The receptionship I first spoke to was not helpful at all and overall rude. I spoke to a different receptionist and she helped. Dentist is wonderful
After a traumatic experience from another dental clinic, Go Dental has been patient with my kid and took the time to explain everything to her to give her a safe assurance. She has been ecstatic to go back ever since.
The service at go Dental is always fabulous. The staff is extremely friendly and makes every experience positive.
I am very pleased to say that the service at go dental was outstanding. just when you think customer service is no longer present boom go dental takes the cake. They are very gentle and caring when it comes to their patients, especially with children. I recommend absolutely everyone to visit go dental.
THEY MAKE EVERY MOMENT ENJOYABLE FOR ADULTS AND CHILDREN. GENTLE AND VERY QUALIFIED THEY FINISH EVERYTHING THAT NEEDS TO BE DONE WITH NO PAIN!!! MY CHILDREN AND I LOVE LOVE LOVE.GOING TO GO DENTAL, IF YOU HAVEN'T TRIED THEM YOU HAVEN'T TRIED QUALITY SERVICE.
FEB 2013. receptionists were not attentive, nor polite, taking a very long time to even acknowledge me. I had called ahead a week before to make sure my file had been received. They were unable to confirm or deny over the phone? few days before my appointment, went again to check if they had my file & x-rays, Sat came, No X-rays, had to REDO My kids father booked with them under his address, Go Dental added our accounts,go dental and 2 insurance companies, together? FEB 2013 I paid at my appointment. Go to the mail today AUG, 2013. See that go Dental has now decided I owe about $400 for dental work We had 100% coverage for? Go Dental was given all the info to complete all dental claims More than 6 months later and this is not even HALF done! They Have not done their job yet "kindly ask you and Corey sort this out" my review was too long too tell all the other things that went wrong PM me for more!!!
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