The Gentlemen Pros Plumbing, Heating & Electrical

Worst service ever!!! They absolutely don’t warrant their work. The manager told me that if I had called earlier; they would have sent someone. But since I’m calling later within the year I am now responsible for the dispatch fee! Warranty promise is just a money grabbing scheme!

What was expected to be a drip repair in tub and toilet morphed into a big job but alternatives were presented and clearly explained. We opted for the big fix and were happy to be relieved of the annoyances. Brndan and Walter were very affable and efficient in their work.

I needed a kitchen faucet that was leaking while I was away. O-ring deteriorated over time. $69 for them to attend. Labour based on job, not hourly. What they didnt tell me ahead of time was the least expensive faucet is $500. The faucet was basic. Only swivelled and had a lever for temp. I was not happy with the lack of selections of faucets starting at $500 for the most basic feature. Plumber was polite but not worth $700+ to replace a faucet

ZERO STARS!!!! Asked for pricing to replace a bathtub and plumb in two sinks. They showed up and quoted an outrageous price of more than DOUBLE what I have found another company to do. They charged me $69.99 + GST for a call out fee. Gave them the feedback that basically I just paid for a quote to the person that called for a customer feedback survey after the fact. And gave them the feedback online as well that I paid for a quote. Two days and no reply so they really don't care.

The entire toilet needed to be replaced, the technician was quick and professional to offer the best solution and explain in detail what was necessary. the worst took even less than expected. And everything was kept clean and in order! I'm very satisfied with the results and the brand new toilet!!