Jay's Appliance is an owner operated business serving homeowners throughout Spring Lake and surrounding areas. I work with most makes and models of major home appliances, providing prompt, professional and affordable repairs you can depend on. If your fridge, freezer, washer, dryer or stove is need of repair, give me a call! more...See more text
Terrible customer service. Won't return calls, texts, or voicemails. After over a month of waiting for him to return calls and set up repairs, we had to hire another repair man, and Jason's diagnosis was wrong anyways. I paid less than his quote for someone who would actually return calls to diagnose the real problem and fix it.
Terrible experience. June 12th our journey started paid $100 for service call, is now Aug 4th & dishwasher still not fixed. He has not been back. Last I heard from him was he would call to set up appointment, that was after he went away on holiday, then was ill. I am pretty patient but have had enough. I have left texts & voice messages, box was full. Got no reply from text. Bosch recommended him as he is a licensed technician. I am still working with Bosch on getting my dishwasher. Lost $100
Jason from jays appliance service is great. I had a problem with my bosch washer. he came to my house i had to wait 4 days for him. my pump was plugged he showed me how to un plug the pump. and was very smart about all appliances. he is very happy guy and so nice and honest jays appliance is who you want to fix you appliances
Jason was a very nice guy. He seems to be busy but when its his own company and he's the only worker, it's not hard to get backed up. He was very professional and his price was about what i thought it would be. I would recommend him him and will use him again.
if you want to wait 30 days for him to show up then wait 2 months for a part that you can pick up at any parts store at any time hes your man doesnt show up for appointments and doesnt call or answer phone when he does worst ever call sears
