Me and my girlfriend went in there one day. my girlfriend didn't have ID so she was not allowed to enter the store. so she waited at the entrance behind the security bars .
I went into the store to make a purchase. then a staff member came to my girlfriend to ask her to leave the premise. it was a really cold raining day outside , So she asked if she can wait by the entrance door because she didn't have jacket. the answer was a very cold "NO", and the staff member was walking towards her try to get her out.
there were other staff member in the store and they see everything. no one said anything. My girlfriend was upset so was I. we left the store immediately.
I can understand you have your policies. But what happen to general rapport and basic compassion? I am speechless to this business conduct, if you can call this a business conduct.
so, please take it easy. We'll never walk into your premise again.