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Over the years, we have had Mr. Rooter address several plumbing issues, both large & small. They have consistently demonstrated excellent service. When you call them, they arrive when they say they will, make an assessment of what is required & then let you know what the costs are before any work begins. However, I have always found that their on-site staff are invariably willing to go that extra mile to ensure that the job is done right the first time & to our satisfaction.
Called up Mr.Rooter for a couple of plumbing issues I was experiencing at my house. They promptly sent over a technician. I forget the fellows name but I was quiet impressed by his extensive knowledge in his trade. Long story short, they fixed the problems, the price was fair and I'll be sure too ring them again if I incur another issue.
I choose Mr Rooter for a recurring issue with my drains, John was very professional and offered me a permanent solution as to which all the other companies did not. Not only did this save me a lot of money but gave me peace of mind. John was clean, professional and very reasonable in price. I highly recommend them and will not use any other company.
Horrible experience. Guys sowed up for 20 mins, did nothing, left a bill for $120. Now I have a plumbing issue AND a bill. Buyer beware.
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