My mom visited this car wash today and waited in line for 20 minutes. The wait wasn't an issue as she expected it on such a nice day. As she got within 3 car lengths from the car wash a very rude person stepped in front of her car to block her from moving forward at all so a white pick up truck could cut the line in front of her!!! She got out of the car and confronted the owner about why she is being stopped for someone else after she waited for 20 minutes to this point. The owner informed her that the white pick up was a "buddy" of his that had work done to his truck at one of the owners other business' there as he owns the shell station, the garage and the car wash. My mom whom might I add is a SENIOR CITIZEN was not given any choice and was forced to let this "buddy" of the owner in. So my mom informed him that maybe she needs to go elsewhere from now on if this is how he treats his loyal customers as my mom, dad and friends have been going there for years. To this the owner replied "so go somewhere else then!"
Absolutely disgusting behaviour and I wanted to share this with anyone who will listen. I will let everyone I know via word of mouth and social media that this is how this OWNER treats his elderly or any customer. Well Mr Owner I am doing everything I can to ensure that nobody goes through what my senior citizen mother did today ever again. I hope your "buddy" is a good friend!
Ordered the VIP Super Clean Package, which was $50 plus $10 up charge for leather, for a total of $60 plus tax. Car was not clean, rims were still filthy, there was black grime on the leather that was not there when the car was taken in, and garbage was still in the car. Very disappointed with this service, would not recommend this car was to anyone.
Paid $29.00 for a car wash... The car wasn't clean at all. Wax still on the car and dirt all over the sides. Interior was barley cleaned. Had to go through for a second wash. There was still dirt all over the side of the car. Wasn't hand dried, half done vacuum job, my mats were just thrown back into the car on top of that I was missing my pedal covers. The Manger was rude and staff highly unprofessional. Will not return.... EVER!!! Waste of money and time. My car is still dirty!!
