The movers showed up with a truck too small for the move. When the owner arrived on site to discuss he was very rude to the staff, and spoke to them in a very demeaning fashion which was not necessary. The workers themselves were polite, professional and friendly. The guys are very efficient, although one item was broken. Very disappointing when the owner refused to replace the item and we had to leave items behind from the move as they wouldn't fit on the truck Dealings to try to resolve the issue were handled very unprofessionally by the owner. Very disappointing.
Customer said that they would move ALL their boxes...but did not do it. To save money, the customer "helped" load the Truck and flooded the packer, thus created an unsafe environment for the Moving Team and thus, the customer cause their own damages.Customer did not follow our company policies and procedures in packing their own contents effectively, and blames us for their own doings.
By Habitat21
August 1, 2011
Prompt, Reliable Movers
After contacting several local St.Catharines Moving companies, we decided to go with Johnson Moving & Storage. They were prompt, courteous, honest with their pricing (no surprises), and extremely professional. Although we moved only a short distance, they “wrapped” our belongings and transported everything with care. I would highly recommend Johnson Moving & Storage as a dependable, local moving company to anyone who is thinking of moving.
We specialize in Local Niagara relocations services. We rely on repeat business and customer loyalty. At your service since 1967. Thank-you for supporting a local Niagara Moving company for over 45 years !
By Customized
June 7, 2011
Very Professional
Johnson's moving is an excellent company who have exceeded the expectations of our customers. Prompt, friendly and very helpful. We highly recommend them.
- All in One Storage
Thank-you for choosing Johnson Moving & Storage since 1967 !
By Move4you
January 29, 2011
Great Service in Niagara
Johnson Moving & Storage did a great job with my move. They arrived exactly when I expected them. I had called the week before my move to confirm that they would actually show up in the window given, as I was in a time crunch with new tenants arriving shortly after I was supposed to be out.
The representative with whom I spoke said that in the 8-9 a.m. window I was given, they would most likely arrive around 8 am, which was exactly when they arrived. The movers themselves were very quick but also took care with my items. I have been in my new place just over a week and have unpacked and have not seen any damage, even to my fragile items.
We had two pick-up stops on my move, and the gentlemen were fast and courteous throughout the five-hour move. I am very appreciative of their punctuality, courtesy, and work throughout the move. I would highly recommend Johnson Moving & Storage to anyone."
Thank-you for choosing Johnson Moving & Storage since 1967 !
By GMCman1
August 23, 2010
I chose a Local Moving Company...
Johnson Moving & Storage is a family run business and is truly run with family values. The men were very professional and took great care in moving our belongings. We moved on the hottest day of the summer but the crew did not let that affect their level of service. Thank you for making sure that everything was handled with great care and ensuring that my girls and I were settled into our new home. I will recommend and I support Johnson Moving & Storage as a local moving company to all my friends and family.
At Johnson Moving & Storage we work smarter and efficiently to provide the very best service to all our customers. We thank all St.Catharines and all our Niagara and Toronto customers for their support since 1967. www.JohnsonMoving.com
