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We moved from St. Catharines to Grimsby and picked Johnson Movers after receiving recommendation from our realtor. The moving crew and office staff were very pleasant. Smooth move all around.
poor customer relations. workers assume the wrong situation.
Business Reply November 24, 2017
Hi, Not sure of this customer, as no last name is provided. Thank-you for choosing Johnson Moving & Storage since 1967 !
We had recently moved with Johnson's, and everything went very well. The crew had called us the morning of the move to let us know they were on their way, they were nice and efficient, wrapped our things and did it in less time than we expected. I'd hire them again in a heartbeat!
Business Reply November 24, 2017
Thank-you for choosing Johnson Moving & Storage since 1967 !
We had a terrible experience with this company. We discussed the problem with the owner and he refused to do anything about it. After reading his replies to every other negative review (unfortunately we saw them too late)it seems his company is never to blame..the problem always seems to be that his customers are stupid! We lost $500!! My advice to anyone who is moving..Use another company!! I rate this company ZERO stars!!
Business Reply November 24, 2017
Thank-you for choosing Johnson Moving & Storage since 1967... If there information that we missed, we certainly want to hear how we can rectify the situation, assuming that there is enough information to work with. Sometimes not enough information will stalls a solution for the perceived problem.
one of very few movers to go through the exams for serviing Seniors in the province of Ontario and to deal properly with women when moving. My experience is you cant miss when using Johnson moving
Business Reply November 24, 2017
Thank-you for choosing Johnson Moving & Storage since 1967 !
The movers showed up with a truck too small for the move. When the owner arrived on site to discuss he was very rude to the staff, and spoke to them in a very demeaning fashion which was not necessary. The workers themselves were polite, professional and friendly. The guys are very efficient, although one item was broken. Very disappointing when the owner refused to replace the item and we had to leave items behind from the move as they wouldn't fit on the truck Dealings to try to resolve the issue were handled very unprofessionally by the owner. Very disappointing.
Business Reply June 22, 2012
Customer said that they would move ALL their boxes...but did not do it. To save money, the customer "helped" load the Truck and flooded the packer, thus created an unsafe environment for the Moving Team and thus, the customer cause their own damages.Customer did not follow our company policies and procedures in packing their own contents effectively, and blames us for their own doings.
After contacting several local St.Catharines Moving companies, we decided to go with Johnson Moving & Storage. They were prompt, courteous, honest with their pricing (no surprises), and extremely professional. Although we moved only a short distance, they “wrapped” our belongings and transported everything with care. I would highly recommend Johnson Moving & Storage as a dependable, local moving company to anyone who is thinking of moving.
Business Reply September 22, 2011
We specialize in Local Niagara relocations services. We rely on repeat business and customer loyalty. At your service since 1967. Thank-you for supporting a local Niagara Moving company for over 45 years !
Johnson's moving is an excellent company who have exceeded the expectations of our customers. Prompt, friendly and very helpful. We highly recommend them. - All in One Storage
Business Reply November 24, 2017
Thank-you for choosing Johnson Moving & Storage since 1967 !
Johnson Moving & Storage did a great job with my move. They arrived exactly when I expected them. I had called the week before my move to confirm that they would actually show up in the window given, as I was in a time crunch with new tenants arriving shortly after I was supposed to be out. The representative with whom I spoke said that in the 8-9 a.m. window I was given, they would most likely arrive around 8 am, which was exactly when they arrived. The movers themselves were very quick but also took care with my items. I have been in my new place just over a week and have unpacked and have not seen any damage, even to my fragile items. We had two pick-up stops on my move, and the gentlemen were fast and courteous throughout the five-hour move. I am very appreciative of their punctuality, courtesy, and work throughout the move. I would highly recommend Johnson Moving & Storage to anyone."
Business Reply November 24, 2017
Thank-you for choosing Johnson Moving & Storage since 1967 !
Johnson Moving & Storage is a family run business and is truly run with family values. The men were very professional and took great care in moving our belongings. We moved on the hottest day of the summer but the crew did not let that affect their level of service. Thank you for making sure that everything was handled with great care and ensuring that my girls and I were settled into our new home. I will recommend and I support Johnson Moving & Storage as a local moving company to all my friends and family.
Business Reply September 27, 2010
At Johnson Moving & Storage we work smarter and efficiently to provide the very best service to all our customers. We thank all St.Catharines and all our Niagara and Toronto customers for their support since 1967. www.JohnsonMoving.com
I had to change my appointment at the last minute and they were flexible and showed up right on time. We only had one hour to unload our trailer and our movers ran up and down the street to make sure they had it done in time. They were friendly, efficient, and very gentle with our stuff. What a great experience! As a small business owner, I support Local businesses and keep the Niagara economy rolling. I tried Johnson Moving & Storage this last Saturday, for my own move. They arrived on time, were courteous & professional, & obviously knew what they were doing. Johnson Moving and Storage has all my business & as many referrals as I can send their way! I was so impressed!!
Business Reply August 23, 2010
Moving is a stressful time and we are happy to provide the best possible service to all out customers. We accomplished well over 25,000 moves since opening the doors in 1967. We have the highest referral numbers in St.Catharies, Niagara and even Toronto and the GTA. We hope to keep on providing the best service available in St.CAtharines, Niagar and all GTA areas ! A million Thank-you to all our past and future customers.
It was our first time using a Moving company and we were impressed by the service we received from Johnson Moving. They keep it plain and simple. No complicated contracts and no hidden charges. We will call Johnson Moving for any future moves. Many Thanks to Jeff's moving crew !
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