The BBB rates our business as A+.
We are not members of the Better Business Bureau but we do our best to please all of our customers, one at a time since 1976.
Gary's TV Service is well know for excellent service to all television models including: Plasma, LCD, LED and CRT. Being digitally trained allows us to service all of today's electronics. Cell phone service has become an important part of our service business servicing most brands. Whether in our shop or a service call to your home we can take care of all your electronic service needs. Gary's TV Service, servicing electronics in the Annapolis Valley for 40 years.more...See more text
was having trouble with my tv called gary he gave a few suggestions i tried them and he got me up and running and called back to see how i made out now thats service thank you
If you are looking for customer service this is not the person you want. I needed a iphone charging port replaced & in doing so Gary broke a circuit to battery. He insisted he replace the battery since it would no longer hold a charge (battery always worked perfect). He is good at covering himself as he requires you to prepay 100% and sign a waiver. After several calls, I got a refund but Gary refused to put the phone back together - said I cant have my cake and eat it too. Terrible experience.
We are sorry your experience was as you say, terrible. We would like for all of our customers to have a good experience and other reviews on this page indicate just that. Some of what you write is not my language, but I will accept you had a need to say it. In all of our 46 years servicing electronic equipment, sometimes things just do not work out, thus your full refund.
Awesome service within 24 hours of Gary getting my TV in to service we knew what was wrong received a letter to submit to the warranty holders and within the next 24 hrs. the warranty holders honored his findings. I thank you sir.
Amazing customer service!! I would recommend Gary’s TV service to anyone in the valley looking for tv repair! He is very nice, professional and timely with repairs.
Our goal is amazing customer service, thank-you for trusting our service shop.
By KarenC61396
September 1, 2018
Gary diagnosed and repaired a Samsung forty inch TV for me. I had a 28 yr old infra red remote control for a ceiling fan/light system that had quit working about a year ago, which I took to Gary on the off-chance he might be able to fix it as controls of that model are no longer available. He found the problem as soon as he opened the control and re-soldered the broken part, now the control is in good working order. Gary briefed me thoroughly on work required and cost estimate - Great Service
Great experience !! The quality of service is unmatched !!!
Very fast, very friendly and great price for the quality work. I will always return here for repairs and service. I encourage all to consider Garys TV Service.
Thanks Gary
Gary ordered parts for the wrong model then charged me for installing a charge port he didn’t have. Gary blamed me for telling him the wrong model but I took the phone out of the case and handed it to him for inspection, the model number is right on the back of the phone. To top it off the Touch ID no longer works Inn my iPhone 6s. I don’t trust him to fix the Touch ID. I got a rebate on the cost of the charge port so I got a new screen and a screen protector on a broken phone for $235.00
We have been waiting for the BBB to reply to Mr. Burke's claim. The BBB has closed the file on this customer and we retain our A+ rating. Mr. Burke made his own decisions and choices.
By tmai4243
March 17, 2018
I had cracked my phone screen ,where it was no longer usable .His prices were reasonable ,quick and efficient service.Thanks for being
there .
I found the service at this establishment was excellent. From my original phone call to get a new screen for my cell phone to getting the new screen installed, the service was prompt and professional
Gary went out his way to find the best solution for me. he gave options and explained the process. It was fixed and working just like new in days. will definitely work with him on next electronic issues.
Very happy with my experience . Went out of his way to make sure everything was done to help me. Nothing was done without my approval and no hidden costs.
Called and were taken care of in record time. The problem was minor and Gary told us what to purchase and where. He charged us $0.00 Bought the part for $10.00 at Walmart and our cell phone is now up and running again,. Thank you Gary. We will recommend this company to our friends and relatives and if any problems arise with any of our other electronics, we KNOW WHO TO CALL
