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My front load washer wouldn't drain. Your service technican John is true asset to your company. He was friendly and told me what the promblem was with 10 minutes.
Just called Dependable about our 18 y.o.front load washer problem. Kyle walked me through simple troubleshooting exercise (we need a new machine) to save us the cost of repair visit. Great service!!
Honest dependable service. Tom is utterly knowledgable. I have looked elsewhere but come back to this business, not that often because things I have bought are what the are cracked up to be.
I have been dealing with Dependable Appliances for years and never have had a problem. The guys are easy to deal with and they are very helpful. I doubt that Tom called any customer a name. Sounds like sour grapes to me.
I cook for a living and blew up my oven 3:45 on Friday afternoon. I called and was told the repair would take 10 days and $400. Andrew offered me a used stove. He could tell how upset I was and offered to deliver it to me after 5 that day when he left work. I live 1/2 hr from Kingston. By 5:45 that day I had a new stove with all the bells and whistles... convection, glass top, self cleaning.
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